Australia’s TPG Telecom says customer died after failed emergency call due to outdated software

Australia’s TPG Telecom says customer died after failed emergency call due to outdated software

November 17, 2025 / Liam Redmond /

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AUSTRALIA’S TPG Telecom said on Tuesday a customer died after failing to make emergency triple zero (”000”) calls on the company’s network from a Samsung device that was operating out-of-date software.

At the time of the attempted contact to the triple zero service, TPG’s mobile network was operational and no outages were occurring, it said in a statement. AFP

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Liam Redmond

As an editor at Forbes Europe, I specialize in exploring business innovations and entrepreneurial success stories. My passion lies in delivering impactful content that resonates with readers and sparks meaningful conversations.

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